Terms and Conditions

Terms & Conditions – Aura Professional Cosmetics

 

Effective Date: 21st February 2025

Welcome to Aura Professional Cosmetics. By using our website ([insert website URL]) and purchasing our products, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General Information

1.1. These Terms & Conditions govern your use of our website, products, and services.

1.2. By accessing our website, you confirm that you are at least 18 years old or have parental/guardian consent to use our services.

1.3. We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting on our website.

2. Products & Orders

2.1. All products listed on our website are subject to availability. We reserve the right to modify or discontinue any product at any time.

2.2. Prices are displayed in GBP (£) and include VAT where applicable. Shipping fees are calculated at checkout.

2.3. Once an order is placed, you will receive an order confirmation via email. This does not guarantee acceptance of the order. We reserve the right to cancel or refuse an order due to stock issues, pricing errors, or suspected fraudulent activity.

3. Payment & Security

3.1. We accept secure online payments via major credit/debit cards and other available payment methods listed at checkout.

3.2. Your payment details are processed securely, and we do not store payment information.

4. Shipping & Delivery

4.1. We aim to process and ship orders within 1-2 business days. Delivery times vary based on shipping method and location.

4.2. We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.

4.3. If a package is lost or damaged in transit, please contact us within 48 hours of expected delivery.

5. Returns & Refunds

5.1. We accept returns of unused, unopened products within 14 days of delivery. Please see our Refund & Cancellation Policy for full details.

5.2. Refunds are processed within 5-7 business days once we receive and inspect the returned item.

5.3. Shipping costs are non-refundable unless the return is due to a faulty or incorrect item.

6. Intellectual Property

6.1. Aura Cosmetics logo and text, is the intellectual property of Aura Professional Cosmetics and may not be copied, reproduced, or used without permission.

7. Limitation of Liability

7.1. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

7.2. Our products are for cosmetic use only. Always read product instructions and perform patch tests before use. We are not responsible for adverse reactions.

8. Privacy & Data Protection

8.1. Your personal information is processed in accordance with our Privacy Policy, in compliance with the UK GDPR and Data Protection Act 2018.

8.2. We do not share or sell your personal data to third parties.

9. Governing Law

9.1. These Terms & Conditions are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of UK courts.

10. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

Aura Professional Cosmetics

Email: Support@auracosmetics.com

By continuing to use our website and services, you agree to these Terms & Conditions.